Managing member profiles and access

In Booklet, Admins have the ability to manage member profiles and access, ensuring the community stays updated and organized. This article guides you through the process of editing member profiles and controlling member access.

Editing member profiles

Managers and Admins have the capability to keep member profiles current by editing photos, names, and about pages.

To edit a member profile:

  1. Navigate to the member’s profile page.
  2. Click on the ‘Edit Profile’ button.
  3. Update the photo, name, or about section as needed.
  4. Click ‘Save’ to apply the changes.

Managing member access

Access management is an essential tool for maintaining the health and integrity of your community. There are two actions that can be taken to manage member access: Deactivating and Deleting accounts.

Deactivating a member account

Deactivating an account restricts a member from logging in, removes them from the Members page, and halts all email communication to them. However, all their historical posts, comments, and profile remain visible.

To Deactivate a member account:

  1. Visit the “All Members” page and search for the member you wish to “Deactivate”.
  2. Click the three dots on the right side of the member’s row.
  3. Select ‘Deactivate’.
  4. Confirm your decision in the prompt that appears.

2.2 Deleting a member account

Deleting an account permanently removes a member’s profile, including all historical posts, comments, and activity. Deletion is irreversible.

Members must first be Deactivated before they can be deleted.

To delete a member account:

  1. Visit the “All Members” page and search for the member you wish to delete.
  2. Click the three dots on the right side of the member’s row.
  3. First - Deactivate the member if they are not already.
  4. Select ‘Delete’.
  5. Confirm your decision in the prompt that appears.